An Updated Message From CEO Craig Codner
From Butler County REC CEO Craig Codner
Butler County REC Members:
First and foremost, we are taking the COVID-19 situation very seriously, and I know you are as well.
We are closely monitoring COVID-19 through the Centers for Disease Control and the Iowa Department of Public Health. Through our statewide and national electric cooperative associations, we are continuously coordinating with others in the electric sector and government officials for the most up-to-date information. As always, we are focused on actions and strategies that ensure the ongoing delivery of the reliable power our members expect.
Our office is still open to our members, and our phones are still answered 24/7. Almost two years ago, our office became a locked down facility when we closed off the lobby from the employee work area. This has made it possible for us to still take payments in our office during this time and maintain our office hours. Our warehouses are both locked down at this time, therefore only employees are allowed in them. And, we are taking the normal extra sanitizing and social distancing precautions to ensure everyone’s safety.
In addition, we are working on changes to our mutual aid agreement to include a pandemic mutual aid checklist should it be necessary for us to help or receive help during this time.
As always, in the event we need to update our members regarding changes in normal business practices, we will post information on our website at butlerrec.coop and our Facebook page at facebook.com/bcrec.
We also want to remind you to be on the lookout for suspicious emails, phone calls or persons impersonating business employees or charitable organizations. Unfortunately, scammers often take advantage of these situations. If you receive a call from someone claiming to represent Butler County REC and they make threats or demand immediate payment, hang up and call us at 888.267.2726.
I want to thank those members who voted by mail-in ballot to help us make our quorum for the director election. We appreciate your commitment to the cooperative way.
In addition, thank you for your understanding regarding the changes in our annual meeting. We are disappointed that we were unable to see you at the meeting, but know the right decision was made for the health and safety of everyone.
Thank you to the staff for making the modifications to the annual meeting this year. Your hard work and dedication are appreciated.
These are not easy times. We are used to having the freedom to go out to eat in a restaurant; visit our family members; and, to go to work.
As we have stated many times previously, we are a community and we will get through this as a community by each of us doing our part. That is how we will continue to thrive.
Please contact us if you have questions regarding our services, bill payment options or other Butler County REC business-related matters you may have on your mind. We’re here to serve you.